Customer Support

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  • Chyten Education - Contact Us

Interested in private tutoring, college counseling, one of our onsite locations or Mastering the SAT or ACT Online programs?  Please fill out the form below, indicating which Program you are interest in. A Chyten education advisor will be in touch with you as soon as possible after receiving your request. For more urgent issues, you can call our team at 1.800.428.TEST (8378). Thank you again for contacting Chyten!

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FAQ items:


How do I change my password?

View Profile by clicking on the down arrow on the upper right hand corner of your screen. Once in your profile, you can change your password by clicking on the “Change Password” button.


How do I change my email address?

View Profile by clicking on the down arrow on the upper right hand corner of your screen. Change your email address by changing the email address inputted in the “Email Address” field.


I forgot my password.

In the log-in screen, click on the “Request a password reset here” and enter your email to receive a link to reset your password.


I cannot remember my username.

Complete the online support ticket here and a Chyten staff member will get back to you.


How do I change my username?

You cannot change your username at this time.


How do I access my online courses?

Please watch this video to learn more about how to navigate the online course.


What is the refund and cancellation policy?

7-Day Money Back Guarantee. Contact us at support@chytenhelp.zendesk.com if you want to cancel for any reason. No strings attached.